We wanted to inform you that the decision has been made to announce the end-of-life of the ActivConnect M-Series, Promethean's wireless presentation solution targeted for the corporate market.
Effective March 2017, ActivConnect M-Series will be announced as end-of-life and removed from the Promethean product portfolio. As a result, Promethean will not be able to provide upgrade for mirroring capability with iOS10 devices and other future upgrades including functional development for operating systems. However, Promethean will continue to provide field support for units covered under warranty.
The current version of ActivConnect M-Series remains fully operational and compliant for mirroring Apple devices operating on iOS 5 to 9 with AirPlay and devices running on other operating systems (Windows, Android, and Chrome using the ActivCastapp) as per specifications.
Current customers who are encountering problems with mirroring their devices running on iOS 10 and have an advanced replacement coverage may contact Promethean Technical Support. They will be happy to assist them with an exchange of their existing device to Promethean ActivConnect G-Series (iOS 10 mirroring compatible).
We apologise for any inconvenience that this has caused.
Call our IT Help Desk Support on 0203 060 5897 who have a process in place for swapping the M series for a G series unit.
Global Product Marketing Team